Shipping Policy
At Neon Lightup, we’re passionate about delivering more than just lights — we deliver the glow that transforms your space. To make sure you enjoy your neon creation as soon as possible, we provide fast, secure, and reliable shipping across Pakistan.
Order Processing
All orders are processed within 48 hours of confirmation.
We ship via multiple Pakistani major courier companies like FastEx, M&P, PostEx and Leopards etc for dependable and safe delivery.
Estimated delivery time is 5 to 7 business days, depending on your location.
Shipping Confirmation & Tracking
Once your order is shipped, you will receive a confirmation email and/or SMS with your tracking number.
You can track your order from our workshop to your doorstep with the provided tracking link.
Delays & Lost Shipments
In the rare case your order is delayed or lost, please reach out to our Customer Service Team and we’ll work quickly to resolve the issue.
During public holidays, road blockages, or unforeseen events, delivery times may be extended.
Address Accuracy
Please double-check your shipping address and contact number at checkout.
Neon Lightup is not responsible for delays, lost shipments, due to incorrect/incomplete addresses or unreachable phone numbers.
Shipping Coverage
At present, we only ship within Pakistan.
We are working towards expanding our shipping network so we can bring our neon magic to customers worldwide in the future.
đź’ˇ Need Assistance?
For any questions about your order or our shipping process, contact our Customer Service Team:
📧 Email: neonlightupofficial@gmail.com
đź“ž Phone: +92 310 3122282
Thank you for choosing Neon Lightup — your world is about to get brighter!
Order Processing
All orders are processed within 48 hours of confirmation.
We ship via multiple Pakistani major courier companies like FastEx, M&P, PostEx and Leopards etc for dependable and safe delivery.
Estimated delivery time is 5 to 7 business days, depending on your location.
Shipping Confirmation & Tracking
Once your order is shipped, you will receive a confirmation email and/or SMS with your tracking number.
You can track your order from our workshop to your doorstep with the provided tracking link.
Delays & Lost Shipments
In the rare case your order is delayed or lost, please reach out to our Customer Service Team and we’ll work quickly to resolve the issue.
During public holidays, road blockages, or unforeseen events, delivery times may be extended.
Address Accuracy
Please double-check your shipping address and contact number at checkout.
Neon Lightup is not responsible for delays, lost shipments, due to incorrect/incomplete addresses or unreachable phone numbers.
Shipping Coverage
At present, we only ship within Pakistan.
We are working towards expanding our shipping network so we can bring our neon magic to customers worldwide in the future.
đź’ˇ Need Assistance?
For any questions about your order or our shipping process, contact our Customer Service Team:
📧 Email: neonlightupofficial@gmail.com
đź“ž Phone: +92 310 3122282
Thank you for choosing Neon Lightup — your world is about to get brighter!